Contact Us
We are here to help you get the most out of your Viaje experience. For common questions about bookings, cancellations, payments, and account concerns, we encourage you to visit our Knowledge Base first for quick answers and self-service guidance.
If you need further assistance, our team remains available for customer support, partnership inquiries, and general concerns related to the Viaje platform.
Knowledge Base
Find answers to frequently asked questions, including cancellations, booking concerns, payments, and other support topics.
Help Center: viajekita.tawk.help
Customer Support
For concerns that still require direct assistance after checking the Knowledge Base:
Email: [email protected]
General Inquiries: [email protected]
Partnerships: [email protected]
Contact Directory
| Channel | Purpose | Details |
|---|---|---|
| Knowledge Base | Frequently asked questions for cancellations, bookings, payments, and other common concerns | viajekita.tawk.help |
| Email Support | Direct support for customer concerns that are not yet covered in the Knowledge Base | [email protected] |
| General Inquiries | Company information, public inquiries, and platform-related questions | [email protected] |
| Partnerships | Merchant onboarding, tourism business partnerships, and collaboration opportunities | [email protected] |
| Address | Mailing and business correspondence | Anislag, Daraga, Albay 4501, Philippines |
| Social Media | Community updates and announcements |
Facebook, Instagram, TikTok |
How We Can Help
- Direct you to our Knowledge Base for quick answers to common support questions.
- Assist with unresolved booking, payment, and account concerns.
- Support merchants and organizations interested in partnering with Viaje.
- Receive inquiries and feedback related to the Viaje platform.
Support Reminder: For faster assistance, please check the Knowledge Base first. If you still need help, include your full name, registered email address, booking reference number if applicable, and a brief description of your concern in your message.